Shipping policy

Shipping:

All of the products are hand sewn individually once order is received. It would take approximately 7-14 days for the item to be ready for delivery.

The Pillow Club is pleased to offer complimentary domestic Malaysia ground shipping on all orders of RM200+. 

For all other products, Klang Valley customers may elect to upgrade their order to 1 or 2-day shipping for an additional fee via Lalamove once the order is ready. You can indicate in the note during checkout if you wish to opt for Lalamove. We are working hard to get your order to you as quickly as possible! All orders will be delivered Monday-Friday, as we do not offer weekend delivery.

Please note that Lalamove shipments will not deliver on Saturdays, Sundays or holidays.

Ready Stocks

If an item you ordered is listed as ready stock, it will be shipped out the next 1-2 business days with tracking link provided via email. 

Should you have any questions, please click here to contact our Customer Experience team. You can also reach us by phone Monday–Friday from 9AM–5PM at +6018-981-9088.